Good customer service doesn't just happen. Nor does it magically appear out of thin air. Good customer service is part of a culture that has been engrained and reinforced over time. Good customer service is practiced with every encounter, so much so that it becomes habitual and instinctive for those who deliver it. But then there are those occasions when good customer service transcends to another stratosphere --- of extraordinary customer service.

Join us on Wednesday, December 12 at 2:30 p.m. EST to learn the seven building blocks of good customer service. From there, we’ll explore the eight tenets of extraordinary customer service that you can employ everyday. I'll conclude the webinar with a story about a recent experience at my local Sweet Tomatoes restaurant as a footnote to illustrate the value of extraordinary customer service in retaining your customers for the life of your company.

Official Website: https://attendee.gotowebinar.com/register/3254169935187263744

Added by Lisa M. Newman on October 31, 2012

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