30-Min Webinar for ISV / SaaS Providers Tues. July 26th ~ 1 PM ET July 26, 2011

WHAT: How End User Experience Management Can Make Your Customers Love You

REGISTER: Tuesday, July 26th, 1 PM ET / 10 AM PT: Register Now!

Retain Customers, Drive Renewals and Application “Stickiness”
with Visibility into the End User Experience
Independent Software Vendors (ISVs) and Software as a Service (SaaS) providers face a myriad of challenges in today’s global markets. From delivering constant technology innovation to ensuring customer satisfaction to securing maintenance and subscription renewals, there are many moving parts.
To address these challenges, vendors strive to deliver key capabilities and enhancements that provide greater flexibility and value to their customers, while also making their software more attractive to prospects. However, when doing so, they often lack visibility into End User Experience and the understanding of how their application is being used in order to ensure application “stickiness,” thereby driving renewals and avoiding customer attrition.
In this special 30-minute webinar, attendees will see a demonstration of Aternity’s Frontline Performance Intelligence (FPI) Platform and learn how end user experience management can provide them with the ability to:
• Drive SLA Management in the Cloud
• Enhance Product Performance
• Enhance Product Functionality and Application “Stickiness”
• Deliver Superior Application Supportability and Improved Service Levels
• Understand the Impact of Upgrade and Infrastructure Testing
• Optimize User Productivity
**Bonus Analyst Brief**
All registrants will receive a complimentary copy of Enterprise Management Associate’s Impact Brief detailing the innovation and new capabilities of Aternity’s FPI Platform Version 5.0.
Featured Speaker:
Trevor Matz ~ President and CEO, ATERNITY
Trevor Matz is the President and CEO of Aternity. Matz leads Aternity as the company scales to redefine end user experience management by providing the industry’s first frontline intelligence platform. Matz has built and led world class sales and marketing organizations for enterprise software and services companies globally. Prior to joining Aternity, Matz served as worldwide managing director of Application Integration for InterSystems Corporation where he took Ensemble from launch through recognition as the #1 Integration Platform in HealthCare.

Official Website: http://www.aternity.com/news-events-aternity-isv-saas.htm